How can you tell if a Netflix email is real?

How can you tell if a Netflix email is real?

If you receive an email or text message (SMS) from Netflix asking for your personal information, like your email, phone number, password, or credit card number, it is probably a scam.

Netflix will never ask you for this information in an email or text message.

Here are some top tips to tell if a Netflix email is real

• Netflix will never ask you for your personal information in an email or text message.
• Netflix will never ask for payment through a third-party vendor or website.
• If the email or SMS links to a page or URL that you don’t recognize, don’t click on it.
• If you did click on a link from a suspicious email or text, don’t enter any personal data on the site that opened.

If you are unsure whether an email or SMS is actually from Netflix, you can always contact Netflix customer support directly.

How to spot a Netflix scam email

• Even though the email may look like it’s from Netflix, the sender’s email address is different from Netflix’s official domain.
• The email also does not use your name, which is a sign that it’s a mass email sent to many people.
• And the sign-off, “Your friend at netflix,” is unusual language that Netflix is unlikely to use.

The email tries to look like a real Netflix email. It even has a customer service contact box at the bottom.

But like most scam emails, there are some things that show it’s not real. For example, the text just stops after saying “If you need help or would like to contact us…”

How the Netflix Scam Email Works

• The scam email tries to trick you into opening a .txt file attachment, which could contain malware. Malware can lock your computer or steal your information.
• The email also has a link that doesn’t go to the real Netflix website. If you’re ever unsure, hover your mouse over the link (without clicking) to see the real URL.
• The email uses threatening language to make you act quickly, like saying that you’ll lose your Netflix access if you don’t update your payment details.